Terms & Conditions - Shipping, Returns, Security, Privacy Policy, Disclaimer & Copyright

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Shipping Policy - Shipping Policy / Returns / Security / Privacy Policy Statement / Disclaimer / Copyright

We ship to all International destinations using, First Class Royal mail Post UK or Air Mail WORLDWIDE. An individual needs to be present at the given address on the day of the delivery.

Shipping, Handling & Processing Rates

We are not in the business of earning money on Shipping and Handling. We just extend our minimal packaging and postage costs to you. We charge 5 GBP for Shipping, Handling and processeing for all orders worldwide.

On all retail orders of 75 GBP or more the delivery is free of charge. This will be calculated automatically by our system.

What is the processing and delivery time?

All orders will be shipped after credit card approval and order processing. This process takes less tha 48 hours, at which time the order will be shipped. The orders usually take 1 working day after processing to arrive in the UK and 5 working days worldwide.

A product is in stock unless a backorder notice is posted in the product description. Backorder notices are updated each business day. It is possible that an item not shown on backorder at the time of order can become backordered between daily updates. We will notify you by email when such a backorder occurs.

Packaging

Our products are delivered in bubble wrap inside a strong carton as to avoid breakages. If requested we can include a message on a card with every order.


Returns - Shipping Policy / Returns / Security / Privacy Policy Statement / Disclaimer / Copyright

1. Should any package arrive in a damaged state or If we made an error in processing your order, please notify us as soon as possible and you will be given instructions on how to proceed. Merchandise delivered to the customer in a damaged or defective condition reported within 30 days will be returned, or exchanged at no cost to the customer.

2. If you are not satisfied -for any reason- with a product you received, it may be returned for a full refund minus shipping cost. However, merchandise may be returned only with the prior approval of Cadwyn Ltd - Unique Wooden Gifts. To request a return, contact us by telephone or e-mail, explain the problem, and you will be given instructions on how to proceed.

3. All items must be returned in their original condition (unused).

4. Cadwyn Ltd - Unique Wooden Gifts is not responsible for any damage to the goods during the return, so we recommend that the return shipment be insured and traceable.


Security - Shipping Policy / Returns / Security / Privacy Policy Statement / Disclaimer / Copyright

In order to provide our customers with the safest options available we have chosen to outsource our e-commerce credit card transactions to mals-e.com, who specialize in providing a secure and stable transaction environment. Their Secure Sockets Layer (SSL) software encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet. Mals-e.com emails a purchase order to Cadwyn Ltd - Unique Wooden Gifts, who will ship the merchandise directly to the Online Shopper. The payment details is processed by Cadwyn Ltd.

Cadwyn Ltd - Unique Wooden Gifts has no access to your financial and payment information. Please refer to the security measures at http://www.mals-e.com/ for more details.


Privacy Policy Statement - Shipping Policy / Returns / Security / Privacy Policy Statement / Disclaimer / Copyright

This is the web site of Cadwyn Ltd.

Our postal address is
Dolwerdd, Llanfihangel ar arth, Pencader, SA39 9JU, Cymru, UK.

We can be reached via e-mail here
or you can reach us by telephone at (0044) 1559 384378

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, not shared with other organizations for commercial purposes.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit.

If you do not want to receive e-mail from us in the future, please let us know by emailing us at [email protected]

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site.

Consumers can have this information corrected by emailing us at [email protected]

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.


Disclaimer - Shipping Policy / Returns / Security / Privacy Policy Statement / Disclaimer / Copyright

While we make every effort to ensure the accuracy and reliability of our services, Cadwyn Ltd - Unique Wooden Gifts makes no warranties or guarantees as to their suitability for any purposes. Cadwyn Ltd - Unique Wooden Gifts accepts no responsibility for any use of the information provided and shall not be liable for any loss or damage incurred as a result of relying on information contained on this website. Our website is intended to provide background information only. If you have a specific problem you are strongly advised to consult an appropriately qualified professional.

Certain links and information on our website are provided by other organisations over which Cadwyn Ltd - Unique Wooden Gifts has no control and for which we cannot accept responsibility.


Copyright - Shipping Policy / Returns / Security / Privacy Policy Statement / Disclaimer / Copyright

This site contains material such as text and images that is copyright protected. For such material we retain rights for reproduction or redistribution. Reproduction in whole or in part in any form or medium for commercial purposes without express written permission of Cadwyn Ltd - Unique Wooden Gifts is prohibited. We will act on any infringement of our rights.

Such protected material, however, may be used under the terms of "fair use" as defined in the copyright laws, which generally permit use for non-commercial educational purposes such as teaching, research, criticism, and news reporting.

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1999 - 2003 Cadwyn Ltd - All Rights Reserved.